Grand Liza Hotel

Disappointing
Traveller Type: Family with Young Children
  : Location is very good
  : Room service. Asked to clean only once during our 6 days stay, they did not keep new towels and soap. There is no tea/coffee maker in the room, expected these items and two or three bottles water in the room as the hotel rating is three star.

Poor
Traveller Type: Traveling as Couple
  : Location only.

Poor
Traveller Type:
  : The only plus of this hotel is the location. Almost all important sights can be reached on foot
  : The quality of the hotel service does not match the number of stars. The room is much smaller than it looks on the photo. There are no balconies. Dirty windows, curtains, walls in the room. The plinth on the floor was torn off in several places. The toilet is leaking. The room does not have a table, glasses for water, the refrigerator is broken. The air conditioning turns on by itself, you need to ask for the remote control at the reception. There were no duvets or bedspreads in the room when we checked in, only a sheet, pillow and pillowcase. When asked for blankets, they brought us unwashed blankets with hair and traces of lipstick. No one cleaned the room for 3 days, we had to ask for toilet paper at the reception. Breakfast (buffet) is terrible: soup, boiled eggs, sausage, cheese, tomatoes, cucumbers, olives, bread, butter, tea, instant coffee and jam, that's all

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Family with Young Children
  : The area is very close to main shopping streets ext.
  : Tv was not working.bathroom fixtures were broken.ext.

Fair
Traveller Type: Traveling as Couple
  : .lokation....window...room...
  : Poor breaakfest.....no limon,,,oil...tables is bad....no staff in the restoran with smile...

Fair
Traveller Type: Traveling as Couple
  : Central
  : Not clean, we asked the staff to take a look at the toolet cause it leaked water all the night. They didn't come.

Poor
Traveller Type: Family with Young Children
  : Cheap
  : Showers were broken, not enough sheets and bedding on the beds, and it was creepy how lights were always off and on-it made the place spooky.Also the ads said the rooms came with TV & air conditioning and the rooms did did not have these things working. Also traffic made getting to the hotel very difficult.

Poor
Traveller Type:
  : The location was good as it was walking distance to big attractions but when we used Google map to get home in the evening it took us through some really dark and isolated areas, where we didnt feel safe. However, nothing bad happened, I guess if we took the taxi home this would not have been a problem. There were two different guys working at the reception, one of them did not speak English which was frustrating but other guy spoke good English, he was very helpful too.
  : I think our room had dust mites or acs was too old as it triggered coughing attacks and allergies.They didnt have an iron you could borrow. However, they did have an external paid ironing service. Breakfast was really low quality, so we went nearby to have something else.The one and only lift the hotel had was very small and scary. If you wanted to use the lift at certain times you could risk it was occupied by the house keeper constantly. Our fridge emitted a lot of heat and was not particularly cold but hotel staff kept on insisting that it was cold .Our safe was not working and it was not fixed at the whole stay even though I told them I needed the safe to keep my families passports.I still dont understand how the hotel has got three stars as it unfortunately doesnt feel like that at all.

Good
Traveller Type: Solo Traveler